Manage Projects & work closely with customers Ensure customers are using the product satisfactorily Work with the Product team & inform them of challenges faced by customers, requested features & customer experience improvement Required Candidate profile Collect information & intelligence across various industries & share best practices Work with teams like Product, Sales, Engineering etc to deliver the best experience & share feedback from customers
- Salary : As per company rules and regulations
- Exprience : 5.0 To 7.0 Year
- Functional Area :
- Current Role : N/A
- Job shift : N/A
- Job type : N/A
- Current vacancy: 2
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Keyskills
Desire candidate profile
B. Tech or B.Tech+ MBA. with 5+ years relevant experience Understand customer KPI and goals Proactively make strategic recommendations that deliver ROI throughout the customer's journey Ability to create structure in ambiguous situations and design effective processes Experience implementing new processes and communicating them with internal teams Motivated and positive approach to solving customer problems large and small Passion for technology and for contributing to a fast-growing SaaS company Experience working with cross-functional teams (e.g. Sales, Product, Marketing, Engineering) Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption Strong interpersonal skills and experience building strong internal and external relationships Diplomacy, tact, and poise under pressure when working with customers
Job education :N/A
Company Profile
SmartlyHR.com
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SmartlyHR.com EPIP Zone Whitefield, Bengaluru, India - 560066
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